I am in Bozeman, Montana at the invitation of Simms to attend a meeting with 11 other owners of some of the best fly shops in North America. LeLands, FishWest, Blue Quill, TCO, Kingfisher, Chicago Fly Fishing Outfitters & River’s Edge amongst others are here and I consider this invitation quite an honour because I am sitting amongst some of the brightest retailers in the industry. To be honest, I am focused on listening and taking notes because I don’t want to embarrass myself too much…
KC Walsh, the owner of Simms, invited us to Bozeman for the inaugural “Simms Fly Fishing Retailer Summit” and we kicked off the meeting yesterday with a tour of their wader factory. Let me correct that. To call the Simms facility a “factory” is doing the brand a disservice because the word factory implies mass production and, perhaps more importantly, a lack of attention to detail in the drive for the almighty dollar. At least at Simms, nothing could be further from the truth.
If you are not aware, Simms waders are made in Bozeman, Montana and, having now toured their facility, I know that the men and women who work here are artisans focused on producing the best fly fishing waders in the industry. Our group was taken through the production process from where the roles of Gore fabric
are received by the friendly guys in the receiving department to the final inspection and shipping area where each wader is re-checked before being sent out. Between these points there are literally dozens of people who are involved in producing each pair of waders. We looked on with interest as roles of Gore were cut by hand based on a computer design to ensure as little of the fabric was wasted and followed the fabric as it was stitched by expert employees who sew each part of the wader together. Some of us tried our hand at the taping station that reinforces the seams and laughed as we realized how much skill it takes to do what appeared to us to be a simple job. Like any professionals, the people at Simms are so good at what they do they make it look easy. The production line ultimately weaves its way around an incredibly organized and clean room to the final testing area where each wader is checked for leaks. Think about that for a moment. Each wader is checked for leaks before being shipped. The craftsmanship and dedication to quality at this facility blew me away.
One thing in particular that caught my eye during our tour was a spot near the lunch room where production mistakes are hung for all to see. While we were there we saw a pair of waders on display that had been sent back by a customer because two left feet had been sewn onto them. The occasional mistake like this will happen at any company but what struck me was that these waders are not displayed with an intent to embarrass the person responsible but rather to remind everyone to pay attention to detail and take pride in what they do. As we heard from more than one employee on the floor during our tour, “Every wader we make is important because we don’t want to lose even one customer.”
The sense of pride we encountered from the employees was for me perhaps the most surprising thing I encountered during our tour. The culture at Simms truly is a credit to the management team and what I saw on the
production floor gave me a better understanding not only of the products but but also of the company and its people. Simms charges what many consider to be a premium for their waders and having now seen the process and met the people who make them I have a better understanding of the craftsmanship involved and I know they are worth every penny. It was great to see a company where the people working on the floor not only believe in the importance of the quality of their work but they also take pride in learning from their mistakes.
And that is why we at WILSON’S are proud to be a Simms dealer.
